Reference

Terms That Govern Your della77 Account

These terms set out the rules between you and della77 whenever you access the lobby, make a deposit through DANA, OVO, or GoPay, or place any wager.

Applies to all account activityDANA, OVO, GoPay wallet use coveredSubject to local law and eligible regionsUpdated when rules changeContact us if anything is unclear
della77 Terms That Govern Your della77 Account
HOW WE HANDLE RULES

Our Commitments Under These Terms

These terms are not one-sided. They describe obligations we take seriously — account security, fair handling of wallet transactions, and clear communication when rules change. Here is how we act on each commitment.

Account Security Your account is protected by OTP verification on every login. We do not store your DANA, OVO, or GoPay PIN — wallet authentication stays inside the respective app.
Data Handling We collect only what is needed to run your account and process wallet transactions. Your data is not sold to third parties; retention follows applicable Indonesian data rules.
Term Change Notice When we revise these terms, we post the update here with an effective date. For material changes, we also notify you via the email address on your account.
Dispute Process Raise a dispute through live chat or email with your transaction reference. We aim to acknowledge within one business day and resolve using the process set out in these terms.
TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about a specific clause, a wallet transaction that doesn't match what the terms describe, or an account action you want to dispute — our support team handles all of it. Reach out through any of the channels below and reference your account ID so we can pull the right record.

Team online

Live Chat

Open the chat widget inside your account dashboard. Describe the clause or account action in question and share your account ID for faster handling.

Email Support

Write to our support address with a clear subject line referencing the terms section you are asking about. We reply in the order messages arrive.

Account Help Centre

The Help Centre in your account settings lists common terms questions, wallet-linking steps for DANA, OVO, and GoPay, and account-verification guidance.

Common Questions About These Terms

If something in the terms isn't clear, check the questions below first. They cover the situations we hear about most — wallet rules, account closures, dispute steps, and how updates work.

Yes. Every deposit and withdrawal processed through DANA, OVO, or GoPay falls under these terms. Wallet-provider rules also apply on their side — check each app for its own limits.

We post the new version here with an effective date. For significant changes, we send a notice to your registered email. Continuing to use your account after that date counts as acceptance.

Yes. Contact us before the effective date of any change you do not accept. We will close your account and process any remaining wallet balance subject to standard verification steps.

Open a live chat or send an email with your account ID and transaction reference. The dispute process in these terms applies; we acknowledge within one business day and investigate from there.

The same terms apply across Indonesia where access is permitted by local law. Eligibility depends on your region — access is available only where local law allows it.

Always on this page. We keep only the live version here; the effective date at the top tells you when it was last revised. Contact support if you need a previous version for reference.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.